Overview
SupplyOn Performance Management allows suppliers to access and analyze their KPI performing with ZF in a new standardized and structured format.
ZF defines its own evaluation of the Operational Evaluation - KPIs: Quality, Logistics and Top Level - KPIs: Business Fundamentals, Sustainability, Digitalization and Escalation.
SupplyOn Performance Management is connected to ZF's system, from where it monthly receives updated supplier ratings. Some current key performance indicators include...
| Top Level – KPIs: | |
|---|---|
| Type | Metric |
| Supplier Score | Supplier Performance Rate |
| Logistic (SCM Score) |
DPMI Score GMMOG – Audit Result/ date |
| Digitalization - Score |
Mandatory Optional SupplyOn processes (ProMa, ProSo, BD, Sourcing, PerMa, Delivery Schedules, Document Management, ASN, eInvoicing, Credit notes) Optional SupplyOn Processes (TOMS, VMI, Order Information) |
| Sustainability - Score |
Green Electricity 225 (GE 2025) NQC BPCoC Score |
| Escalation - Score |
Current level of Escalation (Audit status) |
| Business Fundamentals - Score |
Status of Certificates (IATF 14949, ISO 9001, ISO 14001, TISAX) Guidelines (QD83, GLD, STCP, BPCoC) |
| Operational Evaluation – KPIs: | |
|---|---|
| Quality* |
Parts per million – Operational (PPM) Complaint Ratio Supplier Impact Rate Total Number of complaints (Deep link to ProSo) Number of defective parts totals |
| Logistics* |
Delivery Performance(%) -Total Number of deliveries - Operational - Number of Correct deliveries - Operational |
| ** For more information on quality metrics, please visit the QD83 - Global Supplier Quality Policy under Section 4.2 Complaint Management Further details are described in the Supplier User Guide. |
These ratings are critical to understanding how you are performing relative to ZF’s expectations which will impact escalation and/or future sourcing decisions.
Perma - Data Process fllow
Benefits
Use of the SupplyOn Performance monitor provides both ZF and suppliers with a number of benefits...
- Replacement from PerMo.
- Customization of dashboard making easier the user experience.
- Standardized mandatory digital process across ZF Group, Company, Plant and locations.
- Transparent and up-to-date feedback for continuous improvement
- Standardized mandatory digital process across ZF Group, Company, Plant and locations.
- The new interface “API” optimizes the data preparation and Calculation from 15 hrs. to 30 minutes.
Training
ZF Supplier Academy
General training on the features and functionality of the SupplyOn Performance Management module can be found on the ZF Supplier Academy website. You must have an active Supplier account to view the material.
Please see the ZF Supplier Academy page for details on registration.
- Performance Management – PerMa – ZF Supplier User Training
- Performance Management – PerMa – ZF Supplier User Guide
NOTE: You must have a valid SupplyOn account and be logged in to view these materials
Downloads
- QD83 – Global Supplier Quality Directive
- PerMa (ZF-SupplyOn Performance Manager): Please refer to section 4.2 below concerning the Q-KPIs displayed in PerMa
Contact
The SupplyOn tools are used to cover processes digitally within an existing supplier relationship. The registration for the usage of a SupplyOn tool has to be initiated by ZF. For questions on the registration process, please contact your respective ZF Buyer.