Supplier Board

QD83 - Global Supplier Quality Directive

Quality is essential to success. In the competitive environment, quality is no longer a differentiating factor, it is a basic requirement. ZF customers expect reliable, zero-defect products and services.

Quality Performance

The quality of ZF products is significantly influenced by the quality performance of the company’s suppliers. Along with a quality management system based on IATF/16949, ZF requires suppliers to adopt effective measures to ensure the quality of all products and processes.

A key element for a successful partnership with our suppliers of Production Materials is our Global Supplier Quality Directive: QD83

The requirements outlined in the 2018 edition of QD83 describe the current Customer Specific Requirements of ZF. The current standards of the automobile industry such as VDA and AIAG shall be applied.

QD83 replaces the former Quality Directives of QR83 (edition 2011) from ZF and GSQM from TRW.
QD83 Edition 2018 was published on November 24, 2017 and has been effective since January 1st, 2018.

The following QD83 Sanctioned Interpretations were determined, approved and published by ZF.
They are an official part of QD83 2018. They contain either necessary corrections of the original text or further explanations, but no additional requirements.
Unless otherwise indicated, the QD83 Sanctioned Interpretations are applicable upon publication.

All documents about QD83

A - QD83 - Quality Directive (Main document, official version, English-German)
QD83 - Global Supplier Quality Directive - Edition 2018
QD83 - Sanctioned Interpretations
C - QD83 in further languages of the ZF Group:
QD83-2018 -- English - Chinese

QD83-2018 -- English - Portuguese

QD83-2018 -- English - French

QD83-2018 -- English - Dutch

QD83-2018 -- English - Russian
D - QD83 Change History
News & Updates about this web page and changes made to the displayed work files
Latest update from: 01.01.2022
QD83 – News and Updates

QD83-2018 compared to QR83-2011
QD83 - Delta XLS - Structured List of Changes & News
QD83 - Delta DOC (Editable version with changes to QR83-2011 and news highlighted in color)

E - QD83 Work and Communication Forms and related Documents

1. General Requirements
1.4 Quality Management System
ZF communication platforms: see 1.13

1.6 Government Regulatory Compliance, Corporate Social Responsibility & Sustainability
ZF Directive "Business Partner Principles"

1.8 Environment
ZFN 9003 – Control of Prohibited and Regulated Substances
ZFN 9004-1 – General ZF packing specification Logistics, environmental protection

1.9 Special Characteristics
ZF Directive "Regulation of Special Characteristics"

1.11 Changes to Product or Process
QD83 Form F1.11 Supplier Change Request for Product or Process

1.13 Business Process based on Electronic Data Exchange
about SupplyOn
Login to SupplyOn

1.18 Escalation Model “Supplier / Purchased Parts”
ZF Escalation Model
QD83 Form F1.18 Escalation Checklist

1.20 Retention Periods
ZF summary of the recommended minimum retention periods for the Automotive Industries
2. APQP - Advanced Product Quality Planning
QD83 Form F2 PSPP-Project Status of Purchased Parts
APQP Landscape

2.1 Supplier Readiness
ZF Directive Supplier Readiness

2.4 Feasibility Study
QD83 Form F2.4 Feasibility Study Sign-Off

2.6 Project Plan
see: 2. APQP - Advanced Product Quality Planing

2.8 Development Interface Agreement (only for Suppliers with Design Responsibility)
QD83 Form F2.8 LSV-E Development Interface Agreement - Electronics
QD83 Form F2.8 LSV-M Development Interface Agreement - Mechanics
QD83 Form 2.8 DIA-S Supplier Development Interface Agreement Software

2.11 Special Characteristics
see: 1.9. Special Characteristics

2.12 Safe Launch-Plan
QD83 Form F2.12 PCM-SLP (Product Charact. Matrix and Safe Launch Plan)
QD83 Form F2.12 PCM-SLP (file completed with example data)
QD83 Form SLP Label (Identification of Parts under Safe Launch Plan)
Safe Launch Process Description and Landscape: see 4.4

2.15 Product and Process FMEA
QD83 Form F2.15 FMEA Checklist

2.16 Test Planning / Development Release
QD83 Form F2.16 Development Approval by Supplier

2.18 Release of Product and Process Development
see: 2. APQP - Advanced Product Quality Planing

2.26 Status of Sub-suppliers and Purchased Parts
QD83 Form F2.26 Initial Sample Status of Sub-Suppliers

2.27 Logistics
ZF Global Logistics Directive
QD83 Form F2.27 Packaging Instructions

2.31 Manufacturing Prototypes
QD83 Form F2.31A Documentation of Prototype Characteristics
QD83 Form F2.31B Identification of Prototypes

2.33 Capacity Verification (Run at Rate)
QD83 Form F2.33 ZF R@R Tool

2.35 Maturity Level Assurance for New Parts
QD83 Form F2.35 Project Overview
3. PPAP / PPFF Production Part Approval Process
3.1 Initial Samples
QD83 Form F3.1 Identification of Initial Samples

3.3 Submission Levels
QD83 Form F3.3A Submission Levels
QD83 Form F3.3B Waiver of Reference Samples

3.7 Deviation in initial sample
see: 4.5 Deviation Approval

3.8 Material Data Reporting
ZF-Norm ZFN 9010 (Edition: 2016-05) - Acceptance criteria for the creation of material data sheets in the International Material Data System (IMDS)
Supplement 1 to ZF-Norm ZFN 9010 (Edition: 2016-05) - Information/Semi-finished part criteria for MDS (Material Data Sheets) of the ZF locations
F - Division Specific Forms and Documents
E-Division - Relevant for Supplies to the ZF BU PT:
0000.703.213: „Quality Specification for Supplies" to ZF Plants of the Business Unit Automatic Transmissions
P Supplier Checklist for Process Release

Special Characteristics – Division specific regulations:
Regulation of Special Characteristics for Div A
Regulation of Special Characteristics for Div R