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Accounts Payable

Here suppliers can find information related to the billing processes for entities within ZF Group.

This page outlines key requirements for an efficient and transparent billing process, which will speed up processing, reduce costs and improve utilization of valuable resources for both ZF and our suppliers.

Invoicing Information

Electronic Invoicing [Preferred]

To reduce transactional costs and operational workload, ZF's preference is for vendors to issue invoices as an eInvoice via EDI or WebEDI.


eInvoices are superior to other forms of invoice submission as they...

  • Allow ZF to automate the invoice matching process in Accounts Payable
  • Reduce potential errors or delays, which allows ZF to pay vendors on-time
  • Support the environment through the elimination of paper invoicing


If you wish to learn more about EDI or webEDI and how vendors can get set up with electronic invoicing, please visit the ZF EDI page. Here you will find all the necessary basic information and set-up details.

Other Invoice Submission Methods

ZF vendors that cannot meet eInvoice requirements must issue their regular invoices as per ZF Group - Vendor Invoice Requirements.


Vendor invoices sent via email must be in PDF format and conform to the following requirements:

  • A PDF document may only contain one invoice
  • In the situation where an invoice requires additional attachments, they must be sent together with the invoice in one PDF file.
  • The PDF invoice must contain the word "Invoice" (EN), "Rechnung" (DE), or "Faktura" (PL) in the document name.*(See note below)
  • One email may only contain a maximum of 10 PDF files
  • There may be no additional correspondence in the email (e.g. reminders)


* Note: In situation that a vendor is unable to include the word "Invoice", "Rechnung", or "Faktura" in the invoice name, they must ensure that there is only one PDF per email.


Important Reminders

  • Invoices must contain complete information
  • Failure to comply with ZF's invoicing requirements will result in the rejection of the invoice

Regional Support

For support related to a previously submitted invoice, suppliers should contact the regional groups listed below.


Note: The correct support group is based on where the ZF facility is located, not where the supplier is located.

Region Europe

Regional ZF Shared Services Center and Accounts Payable operations team supports ZF suppliers in questions related to their invoices for ZF locations in Europe.


Support Contact: See Contact List sheet
Hours of Operation: 08:00 - 18:00 CET


Region North America

Regional ZF Shared Services Center and Accounts Payable operations team supports ZF suppliers in questions related to their invoices for ZF locations located in Canada, México, & the US.




Regional Documents


ZF-Mexiko relevant payment information for suppliers from Mexico:


Option A - If you want to develop your addendum permanently, it is necessary to ask your electronic invoicing provider to implement it (or ask your IT department to develop it). You will need the XSD file with the settings, please reach us. Once generated, send your invoices to the nfp.zrknqqraqn@ms.pbz (avoid sending the invoices without the addenda)


Option B - If you do NOT want to develop your addendum permanently follow these steps:

  • Enter the https://business.zf.com portal to register in the first instance (there is a guide to follow on this site).
  • Once registered, you can upload your PDF and XML files individually, (avoid sending the invoices without the addenda).
  • Capture requested information (invoice number, currency, order and position).
  • When generating your addendum you will see a notification that the document was sent for validation, then you will receive an email from the snpghen.zrkvpb@ms.pbz domain indicating if your invoice was accepted or rejected, if you do not receive it, please reach us stating your RFC and the email address where you want them delivered
  • You can check the status of your invoices after 48 hours on the http://201.151.47.190:8080/appl/srpp/es-mx/ portal
  • For payment clarifications send mail to cebirrqberf.ffp-zk@ms.pbz with your provider number in the subject.


ZF-Mexiko relevant payment information ONLY for suppliers outside of Mexico:


Please keep in mind that your invoice must be sent to the following e-mail:

ffp.zk-500950@ms.pbz – ZF Chassis Technology S.A. de C.V. (Toluca)

ffp.zk-500953@ms.pbz – ZF Chassis Technology S.A. de C.V. (Aguascalientes)

ffp.zk-500954@ms.pbz – ZF Chassis Technology S.A. de C.V. (San Luis Potosi)

ffp.zk-610003@ms.pbz – ZF Electronic Systems Juárez, S.A. de C.V.

ffp.zk-700503@ms.pbz – ZF Powertrain Modules Saltillo, S.A. de C.V. / ZF Inmobiliaria

ffp.zk-700504@ms.pbz – ZF Services, S.A. de C.V.

ffp.zk-700505@ms.pbz – ZF Suspension Technology Guadalajara, S.A. de C.V.


Remember you can check the status of your invoices at:

http://201.151.47.190:8080/appl/srpp/es-mx/


Please be aware that the cebirrqberf.ffp-zk@ms.pbz address should be used only for doubts or concerns about your invoices or payments. Invoices sent to another ZF email address might not be properly processed, causing a payment delay.

Region South America

Regional ZF Shared Services Center and Accounts Payable operations team supports ZF suppliers in questions related to their invoices for ZF locations located in Brazil.


Support Contact: MS.OENFVY-NC-FNFFP@ms.pbz


Location:
South America Shared Services (SASSC)
Avenida Conde de Zeppelin, 1935
18103-905 - Sorocaba - SP - Brasil

Region Asia Pacific

Regional ZF Shared Services Center and Accounts Payable operations team supports ZF suppliers in questions related to their invoices for ZF locations in Asia Pacific.


Support Contact:+86 150 2135 8551
Hours of Operation: 08:00 - 17:00 (CST - China Standard Time)