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Cyber Security Maintenance Service

Cyber Security Maintenance Service

Regulatory compliance with cybersecurity maintenance contracts for commercial vehicle OEMs

Key Facts

UNECE R155 & GB 44495 complianceEnsures vehicles meet cybersecurity regulations throughout their lifecycleActive MonitoringContinuous checks for cybersecurity vulnerabilities and risks for ZF componentsTailored Incident ResolutionCustom process for resolving cybersecurity issues with dedicated support
ZF's Cybersecurity Maintenance Service supports commercial vehicle OEMs to comply with UNECE R155 and GB44495 regulations. Service contracts ensure robust cybersecurity for ZF components with active monitoring, vulnerability checks, tailored incident resolution and defined response times from SOP to 10 years post-production.

Details

Customer Benefits

  • Supports customers in fullfilling cybersecurity requirements of UNECE R155, GSR1 (Europe), and GB 44495 (China)

  • Establishes clear communication channels between customers and ZF through defined interfaces

  • Provides access to unique cybersecurity expertise for ZF products 

  • Guarantees committed processing and response times for each resolution step to reduce potential impact of incidents

Features & Capabilities

  • Vehicle Lifetime Support: Service delivery from SOP to up to 10 years after end of production

  • Active Monitoring: Continuous cybersecurity vulnerabilities monitoring

  • Component-Level Checks: Vulnerability checks at the component level

  • Risk Management: Determination and resolution of cybersecurity risks

  • Incident Resolution: Tailored process with a dedicated fault ticket system and defined response times

  • Security Updates: Determines the need for updates and patches, ordered separately via Change Requests

Service & Support

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Service Location

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Your North America-based call center: Providing complete technical, repair, sales and pricing support.

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Your literature downloads center: Providing access to technical publications, maintenance manuals, sales documents and parts catalogs - including downloadable PDFs and software.

WABCO Customer Center

Your new customer portal: Featuring an electronic catalog, detailed product information and technical support resources.