Below are the different types of warranty we process:
- Direct warranty: Every WABCO component has a WABCO warranty outlined by our model year warranty brochures. Direct claims are filed straight to ZF and payments are made via check or automated funds transfer to the facility that filed the claim. No OEM affiliation is required to file a direct claim, but the filer must be registered as an authorized WABCO repair facility (to register, complete the Facility Creation Form).
- OEM warranty: When your WABCO coverage has expired and there is still an OEM warranty on your unit, the WABCO Customer Care Center can provide an authorization code for you to file your claim with the OEM through their warranty filing system.
- Service parts warranty: ZF provides a one-year warranty (from the time of purchase) for over-the-counter service parts. These claims can be filed through completion of our Service Parts Warranty Submission Form. If you cannot file a service part claim yourself, your parts distribution center will be able to help you get parts warranty.