Helmut Ernst, Chairman of the Board of Directors of ZF Services, aims to rely on proven strengths and simultaneously tread new paths.
"For example, we implement the one-face-to-the-customer approach extremely well. No other company pools its activities on the aftermarket as strongly as ZF with ZF Services," he explains. "If a company in our industry wants to provide impetus for the future, it must understand the market and its influencing factors. ZF Services has always driven trends and developments and has anchored them in its product and services program or in its business processes."
Thus, ZF Services has, for instance, reacted to the trend towards the electrification of vehicles very early on and included work on high-voltage vehicles in its training program.