Commitment to Excellence

Personal service

Even with the best planning in the world, components eventually wear out and need replacement. ZF Sales and Service is dedicated to our customers with Genuine ZF Parts repair solutions for identifying the real cause of failure. We don't just fix the problem temporarily. We thoroughly examine each and every situation to provide the best service for you.

Whether over the telephone or on the job site, ZF's highly skilled and experienced customer support staff is available to answer your questions and assist in troubleshooting - or depending on the specific situation, we will connect you with a local distributor within our nationwide ZF Authorized Distributor Network.

Timing is key

ZF has made a substantial investment in our ZF Parts inventory warehoused at our Vernon Hills, IL facility, and there is a solid commitment to respond to new parts requests in the most expeditious manner possible. In our warehousing and shipping departments, ZF runs a barcoding system that quickly tracks the flow of inventory and then instantly updates our inventory records. This way you are guaranteed Genuine ZF Parts when and where you need them, either by drop-shipment from our plant or through local pickup at a ZF Authorized Distributor. If you are implementing a spare parts program, ZF has the experience and the knowledge to assist our customers in the planning process by making parts stock level recommendations and conducting an inventory analysis.

Last Update: 31.08.2009