ZF in Dubai
High Quality Support for Customers
ZF is continually building its activities in the growth regions of the Middle East. That is why ZF Middle East, with headquarters in Dubai, was established in July 2010. By acquiring its long-term business partner Al Yahya, ZF has also offices in Abu Dhabi, Qatar, Kuwait, Oman and Yemen.
Excellent customer service
The need for quality products and services is especially great in the Middle East right now. ZF Services, the aftersales organization of ZF, provides an exhaustive service network that ensures superior support and delivery to customers wherever they need them. From its business hub in Dubai, ZF Services is continuing to expand its comprehensive service offer for the Middle East. In particular, ZF Services Middle East, focuses on technical services and the OE and replacement parts business. The excellent service team stands for high-quality inspections, genuine spare parts, 24/7 service, customized repairs, preventive overhaul as well as Life-Cycle-Cost contracts for both fleet operators and public transport companies.
Continuous training of local technicians
To ensure the provision of the highest-quality support, local technicians are continually trained. In Dubai, for instance, the company offers ZF transmission training in diagnosis and repair of primary component groups and complete repairs. Not least the bus projects with fleet operators in Abu Dhabi and Kuwait are benefiting from this.