Fleet Service
Calculable costs
thanks to ZF Plus
With the program ZF Plus, ZF offers private bus companies, urban transport services and forwarders service and diagnosis solutions. Through ZF Plus, the operating costs during the whole life cycle of vehicles with ZF transmissions can be calculated. Furthermore, the maintenance or preventive overhaul of transmissions, a fleet service for the control of all electronically controlled ZF products, as well as trainings are offered.
The worldwide service network with about 650 service locations makes the offered services available anywhere in the world. We will be glad to give you advice in one of our service locations. Feel free to contact us!
Protection against risks
The risk protection of ZF Plus includes three service packages:
- ECP (Extended Coverage Program) which comes up for all repair- and remanufacturing costs on the transmission system over a period of five years or 1.000.000 km.
- CC (Life Cycle Costs) module, which covers all occurring repair and overhaul costs as well as maintenance costs over a period of 12 years.
LCC (Life Cycle Costs) module, which covers all occurring repair and overhaul costs as well as maintenance costs over a period of 12 years.
Both modules can be used for new vehicles as well as for vehicles that are still within the original warranty period.
- ZF-ForLife-Module, which is tailored to the needs of special vehicles. The full-service contract additionally includes the services of the LCC module.
All modules contain an availability guarantee as well as the takeover of costs for the assembly and disassembly of the transmission system.
Maintenance
The service element maintenance offers ideal protection and calculation of operating and repair costs. That way, investments can be planned target-oriented and without risk. Unprofitable downtimes caused by spontaneous failures are reduced or shortened with the delivery of exchange units.
In order to prevent damages and to increase the lifetime of the transmission, ZF Plus offers preventive overhauls for a fixed price. The global ZF Services network guarantees the quick and worldwide supply of exchange units and spare parts as well as the processing of special requests (retrofitting activities).
Long-distance and long-term monitoring
With ZF Plus it is possible to have long-distance and long-term monitoring of all electronically controlled ZF products. Defaults can be identified early and thus be avoided. By adjusting the basic transmission software, also older transmissions can meet modern comfort and economy requirements.
ZF Plus software allows to specifically adjust transmission control to special routes or vehicle applications. This means that fuel savings can be attained and clutch wear can be reduced - thanks to an optimization of the shift points.
ZF-Testman telemetry diagnosis
Considerable time and cost savings for the fleet owners are brought about by the ZF-Testman telemetry diagnosis. With its help, transmission dates can be acquired via mobile phone, and sporadic malfunctions in certain driving situations can be detected via GPS dates before leading to a breakdown of the vehicle. That way, maintenance intervals can be planned in a better way and costs for downtimes and repair can be avoided.
Trainings and consulting
Trainings are part of the service of ZF Plus. What is also important in this context is the Ecofluid transmission oil, developed by ZF in cooperation with renowned lubricant manufacturers. Training sessions on its characteristics and other ZF products are provided for drivers and customers in order to ensure optimum use of the product.
The driving style also adds to a low fuel consumption. For this reason, ZF Plus offers consulting and training service for an optimum driving style and the best driveline design. The analysis of operating costs by ZF Plus includes the consulting of optimization possibilities as well. That way, the control software of automatic transmissions can be improved on the basis of the operating data.
